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Answers to common questions from our global community.
We provide a variety of digital products, including Graphics Bundle, T-shirt design bundles, Canva templates, short video bundles, Shopify templates, e-books, Elementor templates, landing page templates, WordPress themes, and plugins.
Once you complete the payment, you will receive a download link via email. You can also access your purchased products in your account if you’re logged in.
Yes, our products are licensed for both personal and commercial use. However, you may not resell, redistribute, or share them in their original form.
Due to the nature of digital products, we generally do not offer refunds. However, refunds may be issued in cases such as non-delivery or technical issues. Please see our [Refund Policy](link to Refund Policy page) for more details.
Yes, you may modify and customize the digital products to fit your project needs. However, reselling or distributing modified versions is prohibited.
If you have any questions or need assistance, please contact us at support@heavenprint.com, and we’ll be happy to help.
We occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on our latest offers!
Learn more about our services and how they can work for you.
This issue is rare. If it happens, email us at support@heavenprint.com or whatsapp or call us at +880 1903302374 with your order details, and we will send a new link.
Before emailing, please check your spam and promotional folders.
I would advise you to download the product after making the purchase. If you encounter any issues after the purchase, please feel free to email me.
Yes, we use a trusted payment gateway with end-to-end encryption to ensure your payment is safe.
We accept bKash, Nagad, Rocket, and Upay.
These designs are the same for everyone but editable to allow users to make changes. The designs can be used as they are however we recommend making small changes when uploading to public platforms such as Spreadshirt and RedBubble.
